YOUR PRIVACY, PERSONAL INFORMATION AND OUR COMMITMENT TO PROTECT IT

PRIVACY PLEDGE

This Privacy Pledge applies to the collection, use, and disclosure of personal information by Macdonald Realty Judith Meisen BuyVancouver Inc. doing business as BuyVancouver.com and its affiliated and related entities.
From time to time this Privacy Pledge may be changed in our sole discretion and without any prior notice, and new versions of this Privacy Pledge will be placed here. Your continued use of our web site subsequent to any changes to this Privacy Pledge will signify that you consent to our web site’s collection, use and disclosure of your personal information in accordance with the revised Privacy Pledge.

COMMITMENT

Our commitment is to be transparent and to treat and respect your personal information and confidentiality as if it was our own. This means a promise to keep your information safe, whether in knowledge, electronic or paper-based format, and the business you do with us in the strictest confidence.

PERSONAL INFORMATION

Personal information is any information about an identifiable individual, as defined under the Personal Information Protection Act (British Columbia) or other applicable laws.Collection, Use, and DisclosureThis information may be gathered from various sources, and the collection of this information depends on the nature of the business you transact with us. This information may be collected from you as follows:

• on real estate forms or documents filled out through telephone, e-mail or face-to-face interviews and consultations;
• information voluntarily provided on our Web Site for purposes such as facilitating communications with you, applying for access to certain special features or areas of our web site, or using certain specific online services available through our web site;
• this information may consist, for example, of your name, address, telephone number, e-mail address, occupation, financial and banking information, and other personally related information;
• it may be information received from other third party sources, such as licensed intermediaries and financial service consultants with whom you have a relationship, as well as adjusters and inspectors;
• through your interaction with us, as for example through personal access to your home environment;
• from government, municipal and other entities that have information on you and your property;
• from consumer reporting agencies, as for example information relating to your credit history.

PURPOSES, USE, AND DISCLOSURE

Personal information is obtained for valid reasons, and may also include unessential information gained in the course of close proximity within a business relationship. The reasons for obtaining this information vary:

• to adequately identify you as prescribed by law and comply with other legal and regulatory requirements;
• to generate a confidential client profile in order to effectively provide professional services;
• to contact and correspond with you, respond to your inquiries, process instructions and, thereby, facilitate and enhance the professional relationship;
• to periodically provide e-mail or other communications containing information about us and our business that we believe may be of interest and benefit;
• to protect both you and ourselves from inaccuracy and misrepresentation;
• to have a clearer understanding of your requirements so that we may recommend products and services that satisfy your needs.

There are some instances in which we may be required to disclose your personal information as part of conducting our business in the ordinary course. This includes, for example, disclosure to the British Columbia Real Estate Association, the Real Estate Council of British Columbia, the Canadian Real Estate Association, or the Multiple Listing Service®, to affiliates who assist us to provide products and services, and to our legal, financial and other advisors. We may also disclose personal information to another entity in connection with a merger, a sale of assets of all or part of a business, or any other corporate change or re-organization. When we hire other organizations to provide support services, we will take steps to ensure that such organizations use your personal information only for the purposes for which it has been disclosed to them.
We will not sell, trade, lend or otherwise voluntarily disclose to any third parties any personally identifying information that you have provided to us for any purpose not provided for under this Privacy Pledge.

CONSENT

Your knowledge and consent are required before we may collect, use or disclose your personal information, except in unusual circumstances. These unusual circumstances may be in the event when your consent is deemed by law or not required by law, such as during a fraud investigation, where the collection, use, or disclosure of such personal information is reasonable for an investigation or proceeding resulting from a breach of an agreement, or in situations otherwise permitted by the law.
Requirements for consent to collection, use, or disclosure of personal information vary depending on circumstances and on the type of personal information that is intended to be collected, used or disclosed. In determining whether consent is required and, if so, which form of consent is appropriate, we will take into account both the sensitivity of the personal information at issue and the purposes for which we will use the information. Consent may be express, implied (including through use of "opt-out" consent where appropriate), or deemed. For example, if an individual provides his/her mailing address and requests information regarding a particular product, consent to use the address to mail product information to the individual is implied.You may withdraw your consent at any time upon reasonable notice, subject to legal or contractual restrictions. If the withdrawal of consent would frustrate the performance of a legal obligation, your consent may not be withdrawn unless agreed to by us. Please note that withdrawing your consent may affect our ability to continue to provide you with the products and services that you have or would like to receive, or use of certain features or services provided through our Web Site may be curtailed or rendered ineffective or inaccessible.

RETENTION OF PERSONAL INFORMATION

Your personal information is retained only so long as we need it to effectively provide products and services to you and for a reasonable length of time thereafter in case we need to meet any legal or business purposes. If we use your information to make a decision that directly affects you, your personal information will be kept for at least one year following the collection and use of such information. We will retain personal information only for as long as required to fulfil the identified purpose. Once your personal information is no longer required, it will be destroyed or made anonymous.

ONLINE PRIVACY

• If you browse our web site, you do so anonymously;
• personally identifying information is only collected if it is voluntarily provided in the areas of the site requesting it;
• information is for general statistical information use only, and may be used and disclosed to others by us in order to monitor use of our web site, improve our web site and enable us to provide a satisfactory web experience, and may also be archived for future use;
• our web site may automatically collect certain non-personally identifying information regarding your use of our web site, such as the:
• Internet Protocol (IP) address of your computer;
• IP address of your Internet Service Provider;
• date and time you access our web site;
• Internet address of our web site from which you linked directly to our web site;
• operating system you are using;
• sections of our web site you visit;
• pages read and images viewed;
• content you download from our web site.

Our web site may contain from time to time links to other web sites. When you click on one of those links you are contacting another web site or Internet source. We have no responsibility or liability for or control over those other web sites or Internet resources or their collection, use and disclosure of your personal information.

SAFEGUARDS & ACCURACY

We take appropriate steps to ensure the security and accuracy of your personal information, including:

• using physical security measures such as locked office storage;
• limiting access on a "need to know" basis;
• using technological measures such as the use of passwords.
• we will inform our employees about our policies and procedures for protecting personal information and employees will be required to conform to this Privacy Pledge as a condition of employment;
• appropriate efforts will be made to ensure personal information is taken and recorded accurately.

It should be noted, however, that in Web Site use, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be entirely eliminated.

ACCESS & RECOURSE

Your comments and concerns are important to us and addressing them is foremost in our relationship with you. Please contact our Privacy Officer if you have a complaint related to our Privacy Pledge and, if warranted, we will address the issues, including amending our Privacy Pledge and practices as required.
If you have questions or concerns with respect to this Privacy Pledge, if you wish to correct, update, or withdraw consent to use your personal information, if you wish to request access to your personal information, or if you wish to express concerns with respect to our privacy practices, please contact our Privacy Officer:
MACDONALD REALTY JUDITH MEISEN BUYVANCOUVER INC
DBA BuyVancouver.Com
Attention: Privacy Officer
2105 West 38th Avenue, Vancouver, BC
V6M 1R8
Phone: 604 377 0026
Fax: 604 266 3514
Email: jmeisen@buyvancouver.com

TERMS OF USE AND DISCLAIMER

Our web site Terms of Use and Disclaimer governing your use of our web site contains important terms and provisions, including provisions disclaiming, limiting or excluding our liability for your use of our web site. Any disputes that may arise in relation to this Privacy Pledge and our collection, use and disclosure of your personal information, are subject to said terms and provisions and are of the same force and effect as if they had been reproduced directly in this Privacy Pledge.